Privacy Policy

Effective March 2024

This Privacy Policy describes how Umurimo Finance Plc handles personal information in connection with our services and digital touchpoints.

For our organisational data-protection principles, retention governance and breach procedures, see also our Data Protection Policy.

1. Overview

Umurimo Finance Plc respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

  • Personal identification (name, ID, contact details)
  • Financial and transaction data
  • Technical data (IP address, device information)

3. Purpose of Data Collection

Your data is collected for:

  • Providing financial services
  • Compliance with legal and regulatory obligations
  • Customer support and communication
  • Risk management and fraud prevention

5. Data Sharing

We may share your data with:

  • Regulatory authorities
  • Service providers and partners
  • Auditors and legal advisors

6. International Data Transfers

Where necessary, data may be transferred outside Rwanda in compliance with applicable data protection laws.

7. Data Security

We use advanced security measures including encryption, secure networks, and restricted access to protect your data.

8. Data Retention

Your data is retained only as long as necessary for legal and operational purposes.

9. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent

10. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze traffic.

11. Updates to this Policy

This policy may be updated periodically. Changes will be communicated through our website.

12. Contact Us

If you have any questions regarding this Privacy Policy, email info@umurimofinance.com or use our contact channels—we’ll direct privacy requests to the appropriate team.

Email us Contact page